Tawasul Service NOC launches its services to its clients:
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TAWASUL SERVICES Network Operations Center (NOC) launches its services to its clients with state of the art technologies and services at its headquarters at the Kuwait Airways building, Shuhada St., TAWASUL SERVICES has something to be proud about, its state of the art Network Operations Center (NOC). The NOC is the technology arm that allows TAWASAL SERVICES to provide its IT management services to clients regardless of their location and supporting the vast diversity of their sizes and technology infrastructures. Via this NOC, clients’ IT setup are under 24x7 close monitoring and management. Faults are detected when, sometimes before, they happen. Corrective actions are put in place immediately. Clients have full visibility on their issues, problems, and services.Tawasul Services state of the art Data Center is built using the world-class enterprise IT service management solutions of HP Openview as the heart of the IT Service Management software. It runs on top of highly available computing platform and networking infrastructure. Staffed with certified network and system engineers and backed up by premiere support services from software and hardware vendors, Tawasul NOC is ready to operate as its client’s NOC without the need to have one. The IT Management Solution features web-delivery, automated escalation, remote & onsite repair, and gives every organization large and small the ability to have premier monitoring of their systems at much better cost/benefit ratio.

TAWASUL SERVICES to provide consulting for Kuwait’s Numbering Plan:
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TAWASUL SERVICES launched its business activity in Kuwait by taking the responsibility of providing the selection of a new telephone service National Numbering plan. Partnering with Booz Allen Hamilton, TAWASUL SERVICES orchestrated the efforts of Ministry of Communications (MOC), Mobile Telecommunications Co. (MTC) and Wataniya to select the new numbering plan that best fit Kuwait’s current & future needs for communication services. The new Numbering Plan calls to add one digit before the currently used seven-digit telephone numbers based on certain criteria. So simple it sounds, the implications it has touches almost every person and business in Kuwait, and all those who are abroad and connected.
After finalizing the new Numbering Plan selection process, MOC approved TAWASUL SERVICES proposal to MTC & Wataniya to further provide the program management and communications strategy for implementing the new Numbering Plan. In cooperation with Booz Allen Hamilton again, TAWASUL SERVICES is developing the master program management plan that all concerned parties will adhere to in preparing their systems & services to be ready for the big change at the right time. The Communication Strategy aims at developing enough awareness among users and businesses to provide smooth migration to use the new telephone numbers when implemented.
The New Numbering Plan, due to be implemented in Q1 2008, will provide MOC, MTC, Wataniya, and any new upcoming telephone service providers with ample range of telephone numbers (both mobile & fixed line) to support new users and more advanced services.TAWASUL SERVICES is pleased to be at the heart of this nation wide effort not only because of its strategic national nature, but it conforms to its ambitions for being an added value service provider for the society.